Fulfillment/shipping policy
We appreciate your support and work hard to get your orders to you quickly!
• Processing Time: Orders are processed within 3-5 business days (excluding weekends and holidays).
• Shipping Time: Once shipped, orders typically arrive within 5-10 business days (depending on location and shipping method).
• Tracking Information: A tracking number will be provided via email once your order has shipped.
• International Shipping: We currently do/do not offer international shipping. (Update based on your policy.)
• Delays: We are not responsible for carrier delays, weather-related issues, or customs processing for international orders.
For any shipping concerns, contact us at facts@gmail.com].
Privacy policy
At F.A.C.T.S., we respect your privacy and are committed to protecting your personal information.
• Information Collected: We collect information such as name, email, and shipping address for order fulfillment.
• Payment Security: All payments are processed securely through third-party providers (e.g., PayPal, Stripe, etc.). We do not store credit card details.
• Data Sharing: We do not sell, trade, or share your personal information with third parties except for order fulfillment purposes.
• Cookies & Tracking: Our website may use cookies to improve your experience. You can disable cookies in your browser settings.
• Marketing Communications: By providing your email, you agree to receive promotional updates. You can opt out at any time.
For privacy concerns, contact us at factsxck@gmail.com
Terms and conditions
By using www.factsxck.com, you agree to the following terms:
• Intellectual Property: All designs, logos, and content on this site are the property of F.A.C.T.S. and may not be used without permission.
• Product Representation: We strive to accurately display our products, but colors and designs may vary slightly due to screen settings.
• Right to Refuse Service: We reserve the right to cancel orders or refuse service at our discretion.
For any questions, contact us at factsxck@gmail.com
Refund/cancellation policy
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At F.A.C.T.S., we strive to provide quality products and customer satisfaction.
• Refunds: Due to the nature of our products, all sales are final. We do not offer refunds unless an item arrives damaged or defective.
• Exchanges: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement.
• Cancellations: Orders can be canceled within 24 hours of purchase. Once an order is processed, it cannot be canceled or modified.
• Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
For any refund or exchange inquiries, email us at factsxck@gmail.com